Privacy Policy

In force since 01/08/2021

Adejo is a specialized services consultancy, active in clients' foreign trade and tax processes, which recognizes the importance of protecting your personal data and is committed to handling it responsibly.

This policy reaffirms our commitment that for us your privacy and security are priorities and, therefore, we are committed to transparency in the treatment of our clients'/users' personal data where all data collected will be treated in accordance with the General Personal Data Protection Law of August 14, 2018 (Law No. 13,709/18). Read more about the General Data Protection Law: Access Here.

In this privacy policy we will explain how we collect, use and protect this information, as well as the user's rights regarding their data collected or informed.

We do not collect or request information from anyone under the age of 18. Users under the age of 18 should not send us information via our platform without the presence of their guardian/legal representative. If we become aware that we have collected information from an individual under the age of 18, we will disregard the information provided and will not maintain it in our databases.

For the purposes of this Policy, "Users" are all individuals who in any way use our Platform and the use of our website, systems and services requires acceptance of this privacy policy.

If your question is not answered in this policy, or, for any reason, you need to communicate with us on matters involving your Personal Data, you can contact us at the following e-mail address: lgpd@adejo.com.br

GLOSSARY:

Personal Data: is everything that identifies or can identify a person, it is information related to an identified or identifiable person, such as name, ID, CPF and address.

Datasubject: is the owner, the natural person to whom the personal data being processed refers.

Consent Form: is a document in which a person gives their consent to the processing of personal data for specific purposes.

Cookies: a very simple text file, the composition of which depends directly on the content of the web address visited. For example, most websites store basic information such as IP addresses and preferences about languages, colors, etc. These files allow a website to "remember" the actions and preferences registered on behalf of the User for a certain period of time.

Cookies generally also have an expiry date. For example, some cookies are deleted automatically when you close your browser (so-called session cookies), while others can be stored for longer on your computer until they are deleted manually (so-called persistent cookies).

Data anonymization: is a way of making it impossible to identify the holder of personal data using reasonable and available technical tools for processing.

Processing of Personal Data: This is any operation such as the collection, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, deletion, evaluation or control of information, modification, communication, transfer, dissemination or extraction, carried out with personal data;

LGPD: Federal Law No. 13.709/2018 - General Personal Data Protection Law.

CHECK THE CONTENT OF THIS POLICY:

1. What Personal Data do we collect and process?

2. Why we collect and process this Personal Data

3. When do we delete Personal Data?

4. Who else will have access to the Personal Data and why?

5. What are your rights in relation to this Personal Data?

6. How do we store and protect your Personal Data?

7. Do you need to give your consent?

8. Third party websites

9. Changes to this Policy

10. Security Incident - How do I make a complaint?

11. Contact

1. What personal data do we collect and process?

The personal data collected may include your name, e-mail address, telephone and/or cell phone number, city, date of birth, address and/or other information.

Most of the information Adejo collects about you comes from Adejo's direct interactions with you. When you register for an event, Adejo may collect information such as session attendance and survey results. Adejo combines the personal information collected to develop aggregate analysis and business intelligence for marketing purposes.

With Google's Remarketing function, Adejo can reach USERS who have already visited www.adejo.com.br.

For example, Adejo will be able to present advertising to target groups that have already shown interest in our products or services.

In addition, based on usage patterns on Google advertising network sites ("Display Network") over the past 30 days and with the help of the contextual search engine, AdWords determines which interests and characteristics users of our site share.

Based on this information, AdWords finds potential new customers for marketing purposes whose interests and characteristics are similar to those of the USERS of our website.

Remarketing of the specific target group is then carried out through the combined use of Cookies, such as Google Analytics cookies. For more information on the terms and conditions of use and data privacy relating to Google AdWords, please visit: http://www.google.com.br/policies/technologies/ads/.

Web analytics service provided by Google, Inc. Google Analytics uses a specific form of "Cookies", i.e. text files, which are stored on your computer and allow analysis of your use of the website.

The information generated by the Cookie about your use of the website will be transmitted to and stored on a Google server in the USA.

Google uses this information on behalf of Adejo to analyze the use of users of Adejo's websites and systems in order to compile reports on website activities and provide additional services related to your use and use of the Internet to the website operator. The IP address transmitted to Google Analytics by the user's browser is not consolidated with other Google data. You can prevent the storage of cookies by setting your browser software accordingly. In addition, you can prevent Google from recording and processing the data generated by Cookies and related to your use of the website (including IP address) by downloading and installing the plug-in available at the link and additional information on the terms of use and data protection at https://www.google.com/analytics/terms/br.html.

2. Why do we collect and process this personal data?

  • To analyze the use of our platforms: when you access our platforms, we collect some personal data, including through cookies and similar technologies. Many of these activities are carried out through our digital platforms.
  • Complying with a legal obligation or court order: in some situations, we will need to share information (which may include personal data).
  • Keeping you informed: personal data may be collected through our channels to keep you informed about our events and/or other services.
  • Answering questions, requests and providing support: we use your personal data to process your requests, provide you with the appropriate information and support to use our platforms, as well asanswer questions about our products and services.

3. When do we delete personal data?

Adejo will not keep personal information for longer than is necessary to fulfill the purposes for which it is processed. Personal data will be deleted when it no longer fulfills its purpose.

The data received on this site is kept in a secure, encrypted environment with strict procedures to prevent it from being leaked.

Data such as (Name, E-mail, Telephone and Location) is kept until the user requests its removal and/or until our marketing department requests its removal.

4. Who else will have access to personal data and why?

All your data classified as Name, E-mail and Telephone collected on the site is for the exclusive use of Adejo and will not be shared and/or commercialized with third party companies.

Adejo and its partners may share your personal information and use it in accordance with this Privacy Policy, i.e. to the extent strictly necessary.

5. What are your rights with regard to your personal data?

  • Confirmation that we process your Personal Data;
  • Access to your Personal Data;
  • Correction of Personal Data that is incomplete, inaccurate or out of date;
  • Anonymization, blocking or deletion of Personal Data that is unnecessary, excessive or processed in breach of the provisions of the LGPD;
  • Portability of your Personal Data to another service or product provider, while respecting our commercial and industrial secrets;
  • Deletion of Personal Data processed on the basis of your consent, except in the cases of retention of Personal Data provided for in the LGPD;
  • Information on who we share your Personal Data with;
  • Revocation of your consent to the processing of your Personal Data, when the Personal Data is processed on the basis of your Consent.
  • Opposition to processing that violates the LGPD.

You can exercise any of the above rights by sending an e-mail to lgpd@adejo.com.br.

Before we respond to a request to exercise the rights mentioned above, we may ask you to provide us with some information to confirm your identity.

6. How do we store and protect your Personal Data?

We store your Personal Data securely and adopt the best technical and administrative practices to protect Personal Data from unauthorized access, destruction, loss, alteration, communication or any form of inappropriate or unlawful processing.

We implement the security measures we deem appropriate to protect your Personal Data, based on the technology currently available. Your Personal Data is stored on cloud service provider servers.

We will take all steps reasonably necessary to ensure that your data is treated reliably, securely and in accordance with this Privacy Policy.

At the same time, no platform is completely secure. If you have any concerns or suspect that your Personal Data is at risk, for example if someone has gained unauthorized access to your Personal Data, please contact us immediately.

7. Do you need to give your consent?

The LGPD establishes various situations in which the processing of Personal Data is permitted regardless of the consent of the holder of that Personal Data. These are the so-called "legal bases for data processing".

Currently, your consent is only required for processing related to subscribing to our newsletter and participating in our events. If there are any changes to the processing of Personal Data and it becomes necessary to collect your consent, you will be informed.

8. Third-party websites

When you click on links, plugins and applications on our website, you are exposed to the privacy policies of third parties, over which we have no control.

These websites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with this embedded content, including your interaction with the embedded content if you have an account and are logged in to the website.

Adejo is therefore not responsible for these websites and content and does not share, endorse, monitor, validate or accept how these websites or content storage tools collect, process and transfer your personal and private information.

Therefore, we suggest that you consult the respective privacy policies of such websites in order to be adequately informed about the use of your personal information by other websites or other tools.

9. Changes to this Policy

Adejo may update this policy periodically to reflect changes in data governance practices at its discretion and at any time.

Therefore, we recommend that you access this document whenever you access our website, as each time we materially change the Policy, these changes will be valid, effective and binding once they are duly made available.

11. Contacting us

If even after reading this Policy you have any complaints/doubts or need further information on how we use your data, please contact us via the following e-mails: lgpd@adejo.com.br